kis711 Terms and Conditions

Acceptance of Terms

By registering an account, accessing or using any part of the kis711 platform, you hereby agree to be bound by all the terms and conditions stated in this document. If you do not agree with any part of these terms, you are not permitted to use our services.

These terms constitute a valid and binding agreement between you as the user and kis711 management. We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms from time to time to ensure you are always aware of the current terms in effect.

User Eligibility and Account Registration

The kis711 service is only available to individuals who meet the following requirements:

• At least 21 years of age on the date of account registration.
• Having full legal capacity to enter into a binding agreement.
• Not located in a jurisdiction where online gambling is explicitly prohibited by local law.
• Not included on any self-exclusion list or any active gambling restriction programme.

Each user is only allowed to register one account. Owning more than one account is a violation of these terms and may result in the suspension or closure of all such accounts, including forfeiture of any balances and bonuses held.

All information provided during the registration process must be accurate, current and truthful. Providing false or misleading information may result in account cancellation and forfeiture of any funds in that account. kis711 reserves the right to request identity verification documents at any time.

Account, Password and Security

You are fully responsible for all activities that occur under your account, including any losses arising from negligence in keeping your password confidential. kis711 will not be held responsible for any loss or damage arising from unauthorised access to your account due to your failure to protect your login information.

If you suspect your account has been accessed by an unauthorised party, you must notify kis711 customer support immediately via live chat or email. We will take appropriate steps to protect your account once the report is received.

Deposits, Withdrawals and Payment Methods

All financial transactions on the kis711 platform are subject to the conditions and procedures set out. We accept deposits and process withdrawals through the following methods: Touch 'n Go eWallet, DuitNow, FPX online banking, Boost, and cryptocurrencies including USDT, BTC and ETH.

The minimum deposit and minimum withdrawal amount is RM50 per transaction regardless of the chosen payment method. Withdrawals are typically processed within 10 to 45 minutes after the request is approved. The exact processing time depends on external factors such as the availability of the banking system or payment network at that time.

Withdrawals may only be made to an account or payment method registered in the name of the same account holder. Withdrawals to third-party accounts are not permitted under any circumstances to ensure the security of all users' funds.

All successful deposits cannot be reversed once credited to the account. If any technical issue or error occurs in the amount credited, please contact our customer support team immediately.

Bonuses, Promotions and Wagering Requirements

kis711 offers various promotions to new and loyal players. All bonuses are subject to specific wagering requirements that must be met before any winnings from those bonuses can be withdrawn.

The kis711 welcome bonus gives you 150% of your first deposit amount up to a maximum of RM1,000. The wagering requirement is 20 times the bonus amount received. For example:

• Deposit RM100 → Bonus RM150 → Balance RM250 → Wagering requirement: RM150 × 20 = RM3,000
• Deposit RM1,400 → Bonus RM1,000 → Balance RM2,400 → Wagering requirement: RM1,000 × 20 = RM20,000

kis711 management reserves the right to modify, suspend or terminate any promotion at any time without prior notice. Bonus abuse or exploitation of promotions through unauthorised means will result in bonus cancellation and potential account suspension.

The kis711 VIP programme offers four tiers: Bronze, Silver, Gold and Platinum — each with different weekly cashback benefits. The eligibility requirements and benefits of each tier may change based on management decisions.

Responsible Gambling and Self-Restriction

kis711 cares about the wellbeing of our players. We support responsible gambling practices and provide tools for players who feel they need additional control over their gambling habits.

Our platform offers options such as deposit limits, bet limits, loss limits and temporary or permanent self-exclusion. Players who wish to use these facilities can contact our customer support team, which operates 24/7 via live chat or email.

Please be reminded that gambling should be treated as entertainment only, not as a source of income. Do not wager money you cannot afford to lose. If you feel that gambling is starting to affect your daily life, finances or relationships, please seek help from a relevant support organisation.

Prohibited Activities and Fraud

Users are strictly prohibited from engaging in any of the following activities while using the kis711 platform:

• Falsifying personal information or using another person's identity without authorisation.
• Using automation software, bots, scripts or any third-party tools to gain an unfair advantage in games.
• Attempting money laundering or transferring illicit funds through our platform.
• Colluding with other players to cheat or manipulate game outcomes.
• Exploiting any technical bugs or system errors for personal gain without reporting them to us.
• Sending content containing viruses, malware or code that could damage our systems.

Violation of any of the above prohibitions may result in immediate account closure, forfeiture of all balances and bonuses, and potential legal action depending on the severity of the violation.

Liability Limits and Disclaimer

kis711 provides its services on an "as is" and "as available" basis. We make no express or implied warranties regarding the completeness, accuracy or continuous availability of our platform.

To the extent permitted by applicable law, kis711 shall not be liable for any direct, indirect, incidental or consequential losses arising from the use of or inability to use our platform, including financial losses resulting from technical failures beyond our control.

We do not guarantee that access to the platform will always be uninterrupted or error-free. Scheduled or unscheduled maintenance may cause temporary disruptions to our services.

Account Closure and Suspension

You have the right to close your kis711 account at any time by contacting our customer support team. Before closure, all outstanding wagering requirements must be fulfilled and any eligible balance may be withdrawn in accordance with the established procedures.

kis711 also reserves the right to suspend or close a user's account without prior notice under the following circumstances:

• The user is found to have violated any of the terms stated in this document.
• Registration information is found to be false or inaccurate.
• There is suspicious or unusual activity that requires further investigation.
• A request from a relevant legal authority.
• The user was under 21 years of age at the time of registration.

In cases of closure due to a terms violation, kis711 reserves the right to withhold the account balance until the investigation is concluded. Any bonuses or winnings obtained through illegitimate means will be forfeited in full.

Applicable Law and Dispute Resolution

kis711 operates under a valid international licence. These terms and conditions are interpreted in accordance with the laws of the jurisdiction in which we are licensed. Any dispute arising from or related to the use of this platform shall be resolved through the following process:

Final decisions regarding game disputes will be based on the server logs maintained by kis711, which serve as the official and definitive record of all transactions and game activity.

Communications and Notices

All official communications from kis711 to users will be sent to the email address registered in your account. It is your responsibility to ensure that the registered email address is active and accurate.

You agree to receive account-related communications such as transaction confirmations, security notices and service terms updates. You may opt out of marketing communications at any time through your account settings.

To contact the kis711 customer support team, you may use the following channels, which operate 24/7 in Malay and English:

• Live chat — available directly through our platform.
• Email: [email protected]