How do I request a copy or deletion of my personal data?

You can submit a data access or deletion request by contacting the kis711 support team via the 24/7 live chat available on the platform, or by emailing support@kis711.one. Our team, which handles both Malay and English, will guide you through the process. Data deletion requests are subject to the minimum data retention requirements set by our international licensing obligations.

User Data Protection

Privacy Policy kis711

This Privacy Policy explains how kis711 collects, processes, stores and protects the personal information of users who register and use our services. We are committed to transparent and responsible data management.

Updated: January 2026 Bahasa Malaysia Version 3.0 SSL Protected

Data Protection Principles

How We Protect Your Data

Six core principles that guide the management of kis711 user personal information.

Limited Collection

kis711 only collects information directly necessary for service purposes. We do not collect excessive data or data irrelevant to platform operations.

Encryption Security

All sensitive information is transmitted via encrypted SSL connections. Data is stored using industry-grade encryption technology to prevent unauthorised access.

Not Sold to Third Parties

Your personal data will not be sold, rented or shared with outside parties for marketing purposes without your consent. Your privacy is not a commodity to us.

Control in the Hands of Users

You have the right to access, correct and request deletion of your personal data. Contact our support team via 24/7 live chat for any data-related requests.

Secure Storage

kis711 servers use infrastructure that meets international security standards. Data is stored in an environment protected against external and internal cyber threats.

Regular Updates

This Privacy Policy is reviewed periodically to ensure it reflects current practices and evolving data protection requirements. Users will be notified of any material changes.

Our Commitment

256-bit SSL Encryption All transactions and account data are protected through a secure encryption layer.

24/7 Support Our team is ready to assist with any privacy-related enquiries via live chat.

International Licensing kis711 operates under international licensing that enforces data protection standards.

Identity Protected Identification information is stored separately from gaming activity records.

Right to Data Deletion Users may request deletion of their account and personal data at any time.

Effective Date: 1 January 2026

1. Introduction and Scope of This Policy

This Privacy Policy is issued by kis711 ("we", "platform" or "kis711") and applies to all users who register, browse or use any services provided through the website kis711.one. This Policy explains the types of information we collect, the purposes for which it is used, how we protect it and the rights you hold over that data.

By registering an account or continuing to use the kis711 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

This Privacy Policy should be read together with our Terms & Conditions. Both documents form the service agreement between you and kis711.

2. Information We Collect

kis711 collects personal information through several channels. The types of data collected depend on how you interact with our platform:

Information You Provide Directly:

Username and account password you create during registration
Email address used for communication and account verification
Mobile phone number for two-factor authentication and notifications
Payment method details for deposit and withdrawal processing
Identity documentation (such as an identification card or MyKad) when required for identity verification

Information Collected Automatically:

IP address, device type, operating system and web browser type
Activity log data including pages visited, access times and session duration
Gaming activity records including types of games played and transaction history
Cookies and similar tracking technologies to improve user experience

3. Purposes of Data Use

Personal information collected by kis711 is used for legitimate and specific purposes only:

Managing account registration and verifying user identity in line with international licensing requirements
Processing deposits and withdrawals via supported payment methods including Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrency
Providing efficient customer service through 24/7 live chat and email communication
Sending information related to bonuses, promotions and platform updates
Detecting and preventing fraud, money laundering and other unlawful activities
Meeting legal and licensing compliance obligations
Improving platform functionality and user experience based on usage data analysis
Enforcing the minimum age requirement of 21 years for all platform users

4. Sharing Information with Third Parties

kis711 does not sell, rent or disclose users' personal information to third parties for marketing purposes without the user's explicit consent. However, there are specific circumstances where sharing information becomes necessary:

Payment Service Providers: Transaction information is shared with approved payment processors solely for the purpose of processing deposits and withdrawals.
Game Service Providers: Required data is shared with game platform providers that work with kis711 for technical purposes.
Regulatory Authorities: Certain information may need to be disclosed to licensing bodies or legal authorities when required by law or court order.
Fraud Prevention: Minimum data may be shared with security partners to identify and prevent fraud and unlawful activities.

All third parties that receive kis711 user data are bound by strict confidentiality agreements and must comply with the data protection standards we set.

5. Use of Cookies and Tracking Technologies

The kis711 website uses cookies and similar technologies to ensure the platform functions smoothly and to improve user experience. There are several types of cookies we use:

Essential Cookies: Required for basic website operations such as login session management and security.
Functional Cookies: Store user preferences such as language and display settings for a more personalised experience.
Analytics Cookies: Collect information on how users interact with the platform for internal improvement purposes only.

You can manage cookie settings through your web browser. However, please note that disabling certain cookies may affect the functionality of the kis711 platform.

6. Data Retention Period

kis711 retains users' personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for the period required by applicable laws and international licensing obligations.

For closed or inactive accounts, basic data will be retained for the minimum period set by our licensing body for compliance purposes. After that period, data will be securely deleted or anonymised.

⚠️ Financial transaction records may need to be retained for a longer period to meet international financial compliance and anti-money laundering requirements.

7. Security of Personal Information

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. Our security measures include:

Data encryption during transmission using TLS/SSL protocols
Strict internal access controls based on the need-to-know principle
Continuous system monitoring to detect and respond to security threats
Regular security assessment procedures including penetration testing
Information security training for all staff handling user data

While we work to protect your information, no security system can guarantee absolute full protection. We encourage users to also take precautions such as using a strong and unique password for their kis711 account.

8. Cross-Border Data Transfers

As an online platform operating under international licensing, kis711 may store and process user data on servers located outside Malaysia. In such cases, we ensure that such data transfers are carried out with adequate safeguards and in line with international data protection standards.

We only transfer data to jurisdictions or service providers that offer a level of data protection equal to or higher than what is stated in this Privacy Policy.

9. Privacy of Underage Users

The kis711 platform is not designed for or directed at individuals under the age of 21. We do not knowingly collect personal information from minors. If we find that we have collected data from someone under the age of 21 without proper age verification, we will take immediate steps to delete that data and close the account in question.

⚠️ If you suspect that someone under the age of 21 has registered an account on kis711, please contact us via 24/7 live chat or email at [email protected] immediately.

10. Updates to This Privacy Policy

kis711 reserves the right to modify or update this Privacy Policy from time to time to reflect changes in our practices, compliance requirements or legal environment. The "Updated" date at the top of this document will be revised each time a change is made.

For changes that are material in nature, we will notify users via in-platform notifications or email to the registered address. Your continued use of the kis711 platform after such changes are published constitutes your acceptance of the updated version of the Privacy Policy.

11. Contact Us Regarding Privacy

If you have any questions, concerns or wish to exercise your rights in relation to this Privacy Policy, please contact our team:

24/7 live chat available directly within the kis711 platform
Email: [email protected]
Our support service operates in Malay and English

Our team will make every effort to respond to each privacy-related enquiry thoroughly and within a reasonable timeframe.

User Rights

Your Rights Under This Privacy Policy

As a kis711 user, you have full rights over your personal data.

Right of Access

You have the right to request a copy of the personal information we hold about you at any time.

Right of Rectification

You may request that we correct or update personal information that is inaccurate or outdated.

Right of Erasure

Under certain circumstances, you may request the deletion of your personal information from our systems.

Right to Object

You have the right to object to the processing of your personal data in certain situations as defined by law.

FAQ

Questions About the kis711 Privacy Policy

Answers to the most frequently asked questions about privacy and data protection.

During registration, kis711 collects basic information such as the username you choose, your email address, mobile phone number and password. For identity verification required under licensing obligations, we may also need a copy of your identification document such as your MyKad or passport. Payment method information is collected separately when you make your first deposit.

kis711 does not sell or rent your personal data. Data sharing only occurs in limited circumstances: with payment processors to complete transactions, with game platform providers for technical purposes, and with regulatory authorities when required by law. All these third parties are bound by strict confidentiality agreements.

You can submit a data access or deletion request by contacting the kis711 support team via the 24/7 live chat available on the platform, or by emailing [email protected]. Our team, which handles both Malay and English, will guide you through the process. Data deletion requests are subject to the minimum data retention requirements set by our international licensing obligations.

The security of users' financial information is our priority. All transaction data is transmitted via encrypted SSL connections. For e-wallet methods such as Touch 'n Go and Boost, as well as DuitNow and FPX transactions, verification is handled through the respective payment provider's systems and we do not store your banking login credentials. For cryptocurrency transactions such as USDT, BTC and ETH, only your wallet address is required.

Yes, you can withdraw your consent to receive marketing communications at any time. An unsubscribe option is available in every promotional email we send, or you can update your notification preferences through your account settings. Please note that important operational communications such as transaction confirmations and account security notifications will still be sent as they are part of the core service.

When an account is closed, kis711 will retain your data for the minimum period required by international licensing and financial compliance obligations. This includes transaction records and identity verification information. After that mandatory retention period, your data will be securely deleted or anonymised. You can contact our support team for more details about the account closure process.

Trusted Platform for Malaysian Players

Join kis711 with Full Confidence

Your data is protected, your identity is secure. Enjoy online slots, live casino and sports betting with a 150% welcome bonus up to RM1,000 on your first deposit.

Operating under international licensing | For players 21+ only | Minimum deposit & withdrawal RM50